Top Steamer Miami Local Carpet Cleaner Carpet Cleaning Miami 305-631-5757 Upholstery Cleaning In Miami 305-631-5757 Tile and Grout Cleaning In Miami 305-631-5757 Rug Cleaning In Miami 305-631-5757 Mattress Cleaning Miami Yacht Carpet Cleaning Miami
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Frequently Ask Questions


Carpet Cleaning General Questions


Your carpets will dry between 6 to 12 hrs depending on carpet pile and air circulation in your house. You can turn your A/C unit and fans to speed up the drying process. Some carpet may take up to 24 hrs to dry depending on the level of humidity of the house or apartment.
The cleaning process of a normal size home takes about 1-2 hours. If carpet is heavily soiled then the process is much longer. For commercial cleaning the process is much longer it all depends on size and carpet conditions.
Yes we do, we move movable furniture like sofas, chairs, night stands etc. We do not move wall units, electronic devices, or beds. We put foam blocks under legs of furniture to protect the carpet from getting rust or furniture stains after carpet have dry.
Absolutely not, Top Steamer believes in being truthful and honest to our customers. When Top Steamer gives our customers a price over the phone or at your home that's what it is. We do not give you a surprises at the end of the cleaning. What we quote you at the beginning that’s how it stays. Unless you the customer want to do extra cleaning in your home. We may recommend carpet protector or deodorizer but nothing is ever added by Top Steamer.
Our cleaning process will remove most stains. However there is some stains that dye or permanently stain the carpet and wont come out.
Our cleaning process will not shrink your carpets, in the past carpet used to shrink because some manufacturers used a jute backing but now most manufacturers are making carpets with a synthetic backing and carpets wont shrink.
No because we use biodegrable cleaning products and hot water extraction to rinse all cleaning products from carpet, upholstery, rug, mattress or tile and grout leaving no residue behind.
Not with our six-step cleaning process. Residue that gets left in the carpet from inferior cleaning process is what causes rapid re-soiling. We used a hot cleaning solution that we spray in your carpet then we rinse it with a ph-balanced rinse leaving your carpet clean and residue free.
We recommend our customers professional cleaning at least every 6 to 12 months depending on how many people live in the house or pets.
When vacuuming no longer removes soil from carpet or you have not been able to removed spots following the recommended carpet care and cleaning procedures, its time to have your carpet cleaned by a trained and qualified professional cleaner.
Yes you have our 100% customer satisfaction guaranteed if its not clean to your standards we'll re-clean all the area for free and if still not satisfy we'll refund your money back of the area not satisfied guaranteed no questions ask.
There is some circumstances that some stains becomes permanent when they dye the color of the fiber of the carpet like red fruit punches, certain teas, hair dyes, urine, blood, feces, coffee. There are specialized cleaners and spot & stain removers we use to remove all these type of stains but some wont come out completely from your carpet.

Upholstery Cleaning General Questions


We use hot water extraction commonly known as steam cleaning. First we pre-inspect your upholstery, vacuum upholstery, pre-treat with specially designed cleaning solutions to loosen soil, scrub with upholstery brush then we extract with hot water and a ph-balanced fiber rinse to leave upholstery clean and residue free.
Your freshly clean upholstery will dry between 4-6 hrs depending on soil condition and climate. We recommend our customer to set a/c at 70 to help in the drying process. You can ask our technicians during service about our air movers to maximize drying of your upholstery.
We used specially formulated cleaning solutions for any type of upholstery. Most of our products are biodegradable.
Yes we carry upholstery protectors. We always recommend having your upholstery protected after we clean it. You can ask our technicians about the benefits of applying protector to your upholstery.
Yes most of the spots and stains will be removed with our deep cleaning process but some stains may be impossible to removed if they dye the fabric of the upholstery.
yes our train technicians specialized in pet odor removal. We carry specialty products formulated for pet odor and urine removal.
We also provide our customers with green cleaning products that are safe for chemical sensitive persons and safe for the environment. If you are chemical sensitive please inform us when making an appointment with us thank you.
Yes we do, we use our specially formulated disinfectants and sanitizers. We also carry a disinfectant for upholstery when you have problems with dog fleas and ticks and any other bugs.
Yes you have our 100% customer satisfaction guaranteed if its not clean to your standards we'll re-clean all the area for free and if still not satisfy we'll refund your money back of the area not satisfied guaranteed no questions ask.

Tile & Grout Cleaning General Questions


It really depends on how soiled the grout has become and if the grout is being sealed. A normal house will take from 4 to 6 hours.
It's better to let the grout dry for an hour or so before being able to walk on it. If you're having your grout sealed you should not walk on the floor until the sealer thoroughly dries about 2 hours.
The process it self is not harmful, but if there are pre-existing conditions, such as weak grout or cracked tiles, the technician will inform you of any potential problems.
No there are not. That's one of the benefits of our cleaning system.
No because we use our 3 step cleaning process. Check our tile and grout cleaning section for more information.
Yes you have our 100% customer satisfaction guaranteed if its not clean to your standards we'll re-clean all the area for free and if still not satisfy we'll refund your money back of the area not satisfied guaranteed no questions ask.